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Personality development and grooming
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Corporate communication and Etiquette
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Customer service skills
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Goal Setting
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Proactive / Responsibility
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Introduction to emotional Intelligence
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Effective & Assertive Communication
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Presentation skills and Body language
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Email and Telephone etiquette
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Listening Skills- Reflective Listening
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Team-work/ rapport building
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Time Management
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Cross-cultural communication
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Our Unique Program for SD Role
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Specially Curated Service Desk Training
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Self-confidence- Overcoming the fear of failure and Procrastination
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Grammar Skills and Spoken English Training
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Introduction to conflict and Resolution Management
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Pronunciation- Phonetics (Accent Neutralisation)